Ngā Ratonga | Our Services
Our Consulting Services
WE PROVIDE ADVICE AND SUPPORT TO ALL CLIENTS TO ACHIEVE SUCCESS. WE ARE PASSIONATE ABOUT MANA TAURITE, EQUITY AND BETTER OUTCOMES FOR PEOPLE, COMMUNITIES, SYSTEMS, SECTORS, THE WORKFORCE AND ENTITIES.
Outcomes Framework and Data
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Design of conceptual outcomes
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Data selection and mapping
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Support to implement frameworks from end-to-end
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Data design / interpretation - new and/or existing
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Kaupapa Māori outcome framework design and data - creator of Te Māramatanga - an Aotearoa specific outcomes methodology and framework that braids the 'best of' te ao Māori and universal outcomes methodologies with practical implementation training, guidance and toolkits
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Reporting frameworks, methods and templates
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Support to use outcomes and data to improve performance (and many other things)
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Specialist consultant of Results Based Accountability™. See section below.
Service Model Design, Development, and Growth
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New service design
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Refresh existing services/re-design
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Specialist in privileging Lived Experience voices, and co-design leadership/processes
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Support to scale services
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Full end-to-end service implementation support
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Innovation and design frameworks
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Customised outcome and monitoring frameworks
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Proposal writing
Research and Evaluation
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Kaupapa Māori
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MERL frameworks
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Mixed methods - qualitative and quantitative analysis
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Process, outcome and impact evaluations
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Survey design and implementation
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Specialist in privileging Lived Experience voices and co-leadership
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Social Return on Investment analysis and reporting
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Social Investment advice
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Facilitating access to investment
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Proposal writing
Training and Professional Development
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Understanding He Whakaputunga o te Rangatiratanga o Nu Tireni 1835 | The Declaration of Independence of New Zealand 1835
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Understanding and fulfilling Te Tiriti o Waitangi 1840 | The Treaty of Waitangi 1840
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Understanding and applying best practice governance
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Kaupapa Māori - why, what and how to implement
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Understanding and managing stress and trauma at work
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Understanding and tackling racism, bias, and discrimination
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Learning how to be authentic ally (for Tāngata Tiriti)
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Learning how to support authentic allyship (for Tāngata Whenua)
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Understanding and how to tackle Mana Taurite (Tāngata Whenua) and Equity (Tāngata Tiriti and Tāngata Whenua)
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Learning about and how to implement cultural safety and competence - why, what and how
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Understanding Manawaroa - how to build and maintain resilience as a person, as a family and in your community
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Customised subject matter - upon request
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Strategic and Business Planning
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Drafting of new or refreshing existing strategic plans
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Drafting of new or refreshing existing business or action plans
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KPI development and monitoring frameworks and processes
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Marae development plans
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Independent reviews
Specialist Facilitation and Project/Programme Management
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Conferences and event planning, management or facilitation
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Facilitation of partnerships, JVs, Networks
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Relationship management and conflict resolution
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Chairing of groups, panels, networks
Provider Development
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Governance and management training
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Policy and procedure development
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Strategic and business planning
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Quality management systems
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C-suite, management and kaimahi training/coaching
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Provider accreditation support
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Support for HR systems and processes
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Organisational design
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Innovation modelling
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Communications, marketing and media services
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Proposal writing
What is RBA?
Results Based Accountability or RBA™ is an internationally renowned evidence-based framework that enables governments, agencies, providers, communities and people to design, deliver and measure outcomes.
RBA™ uses a simple data-driven, decision-making process to help communities and organisations move beyond talking about problems, to agree on actions to solve problems. It is also a great companion framework for Collective Impact or collaborative initiatives in general.
We mihi to Mark Friedman, a friend and colleague who is the author of RBA™.
How can we help you?
We are New Zealand’s leading RBA™
consultancy in New Zealand.
We have worked globally and domestically, supporting hundreds of people, multiple organisations and communities to use RBA™. We have over a decade of practical experience supporting clients to apply RBA™ from governance and strategy through to planning, service design and showcasing data to prove impact.
Contact us so we can discuss examples of our work here and internationally.
Clear Impact Software
We are licenced re-sellers of Clear Impact software and we can help train you and your team on how to use this fantastic software to track your outcomes performance.
RBA and Collective Impact
For more details about RBA and RBA aligned with Collective Impact, please see an excellent guide on RBA by our global partner Clear Impact and another guide by Mark Friedman below